Personal Travel  •   Executive  •   Corporate & Groups

Your time is valuable. Your travel should feel effortless.

Bespoke luxury and tailor-made travel for busy people, personally managed by Donna Gilbert. From extraordinary personal journeys to executive, corporate and group travel, every detail is considered, coordinated and cared for.

Travel with confidence
Donna Gilbert, Independent Travel Counsellor
Donna Gilbert Independent Travel Counsellor
Client experiences

Personal service is easy to promise. It’s what customers experience that matters.

Travel Counsellors is built around personal service, with customers supported by a dedicated Travel Counsellor from planning through to their return.

Exceptional travel starts with a relationship you can trust.

Start a conversation
Why Donna

Experienced enough to understand the detail. Personal enough to care about every one.

Donna brings together senior corporate experience, decades of first-hand travel knowledge and a genuinely personal approach to planning and managing travel.

Donna Gilbert, Independent Travel Counsellor
Donna Gilbert Independent Travel Counsellor

Donna understands the people she now looks after because she has worked at senior level herself.

Before moving into travel, Donna spent 22 years in Financial Services, including four years as an Operations Director. She understands the pressures on business owners, directors and senior professionals, and how valuable their time can be.

Travel has also been part of Donna’s life for decades. She has travelled independently, lived in the Seychelles, explored the USA extensively and built up first-hand experience across a wide range of destinations and travel styles.

Today, that experience comes together in one simple proposition: one trusted person who gets to know how you like to travel and takes responsibility for the detail.

“You tell Donna what matters. She takes care of the rest.”

22

Years in Financial Services

Including four years as an Operations Director, giving Donna a genuine understanding of senior business life and demanding schedules.

4

Years living in the Seychelles

First-hand destination knowledge shaped by actually living and travelling abroad, not simply researching places from a brochure.

20+

Visits to the USA

Extensive personal travel experience across one of Donna’s most familiar destinations, alongside wider global travel experience.

1

Personal point of contact

One person who understands your preferences, manages the details and remains personally involved throughout the journey.

Personal service from Donna. Strength and support behind her.
Backed by Travel Counsellors

Personal service. Serious backing.

Your relationship is with Donna, but behind her is the scale, technology, global reach and specialist support of Travel Counsellors, an established travel business with more than three decades of experience.

30+

Years of travel experience

Travel Counsellors has been supporting leisure and business travellers for more than three decades.

2,200+

Travel Counsellors worldwide

A substantial international community supporting travellers across personal and business travel.

24/7

Support when it matters

Dedicated support and traveller monitoring help when plans change or unexpected situations arise.

Tech

Proprietary travel technology

Travel Counsellors combines people-led service with its own booking, reporting and traveller technology.

Global

Partnerships and reach

Global supplier relationships and specialist support help Donna manage complex and international travel.

K
King’s Award for Enterprise 2026 Travel Counsellors received a King’s Award for Enterprise in Innovation in 2026, recognising the continued development of its model, technology and service capability.
You do not have to choose between personal service and professional capability. With Donna, you have both.

The Journal

Travel ideas, expert insight and inspiration from Donna. From exceptional destinations and memorable experiences to practical advice and smarter ways to travel, discover ideas to help you make more of every journey.

A festive collage of Bruges, Colmar, Montreux, Ljubljana, Tallinn and Kraków decorated with Christmas lights and traditional Christmas markets.

Europe’s Most Magical Christmas Markets for 2026: Part 2

Thinking of swapping Christmas shopping at home for twinkling lights, mulled wine and magical European city breaks? Discover part 2 of my favourite Christmas markets for 2026, complete with honest recommendations, festive travel tips and inspiration to help you choose the perfect winter escape.

Read More »
Local expertise • Worldwide travel

Your personal travel expert in Warwickshire & the West Midlands

Based in the heart of the Midlands, Donna Gilbert is a personal Travel Counsellor supporting clients across Warwickshire, Coventry, the West Midlands and throughout the UK. From luxury tailor-made holidays and complex itineraries to business travel, groups and special occasions, Donna combines one-to-one service with the global capability of Travel Counsellors.

A different kind of travel agent

If you are looking for a travel agent in Warwickshire, Coventry or the wider West Midlands, Donna offers something more personal than a traditional high street or online travel agency. You have one dedicated travel professional who takes the time to understand how you like to travel, researches the right options and remains personally involved before, during and after your journey.

For leisure clients, that could mean a luxury tailor-made holiday, an extraordinary honeymoon, a milestone celebration, a cruise or a complex multi-destination itinerary. Rather than starting with a package, Donna starts with you, creating travel around your preferences, priorities, time and budget.

Personal travel for busy people

Donna’s service is particularly suited to business owners, directors and busy professionals who value their time and want travel handled properly. From finding an exceptional hotel or designing a once-in-a-lifetime itinerary to coordinating flights, transfers and experiences, the aim is simple: less time searching and more confidence that every detail has been considered.

Business, corporate & group travel

Donna also supports businesses across Warwickshire and the West Midlands with business travel, corporate travel, meetings, group travel and incentive trips. Her own senior corporate background means she understands the importance of efficiency, responsiveness and having someone accountable when plans change.

Looking for a travel agent in Warwickshire or the West Midlands? Start with a conversation.
Start a conversation with Donna
Serving clients across Warwickshire, Coventry and the wider West Midlands, including Warwick, Leamington Spa, Kenilworth, Stratford-upon-Avon, Rugby, Solihull and surrounding areas, as well as clients throughout the UK.
Start with a conversation

Where would you like to go next?

Whether it is a tailor-made personal journey, an important business trip or travel for a wider group, tell Donna what you have in mind and let her take care of the detail.