At Your Travel Counsellor, we believe every getaway deserves real care, attention, and a human touch. Whether you’re planning a family break, a romantic escape, or the holiday you’ve been dreaming about for years, we’re here to make it feel effortless from the very first conversation.
With decades of experience behind us, and the support of a trusted, award-winning travel network, we combine genuine know-how with the kind of personal service you won’t find on comparison sites. You’re never just booking a trip with us; you’re choosing someone who takes the time to understand what matters to you, and who’ll make sure every part of your journey feels smooth, simple, and memorable.
Travel brings people closer, sparks joy, and creates the moments you talk about for years. That same belief in connection is exactly what drives us, helping you explore the world in a way that feels meaningful, relaxed, and completely tailored to you.
We know that getting out into the world brings people together, whether it’s sharing a special moment with loved ones, reconnecting with friends, or simply enjoying time away to reset. That same personal, face-to-face connection that makes your travels meaningful is exactly what inspires us at Your Travel Counsellor
With Your Travel Counsellor, you never get passed around a call centre or left waiting for office hours to roll around, you get real people who know you, your plans, and what matters to you. You’ll have your own dedicated travel expert, someone who’s there to help before you go, while you’re away, and the moment you land back home.
And if life throws in a surprise, you’re never on your own. Our 24/7 global support is always just a call or message away. No matter where you are in the world, you’ll have someone looking out for you, making sure you feel supported, reassured, and cared for from the very first moment to the very last.
With Your Travel Counsellor, you never get passed around a call centre or left waiting for office hours to roll around, you get real people who know you, your plans, and what matters to you. You’ll have your own dedicated travel expert, someone who’s there to help before you go, while you’re away, and the moment you land back home.
And if life throws in a surprise, you’re never on your own. Our 24/7 global support is always just a call or message away. No matter where you are in the world, you’ll have someone looking out for you, making sure you feel supported, reassured, and cared for from the very first moment to the very last.
At Your Travel Counsellor, we believe technology should make travel feel easier, never less human. That’s why we blend smart, simple digital tools with the warm, genuine support of your dedicated Travel Counsellor. You get the best of both worlds: personal guidance when you want it, and helpful tech when you need it.
Your My TC App is your travel companion in your pocket, keeping everything organised, easy to find, and beautifully stress-free. You can view all your holiday details in one place, check real-time updates, store essential documents safely, and even share your plans with family or travel buddies. It’s designed to give you that lovely feeling of “everything’s sorted” long before you set off.
And because your Travel Counsellor sits behind the scenes looking after every detail, the app isn’t just clever, it’s connected to a real person who knows you, your plans, and what matters most to you.
With the My TC App, you enjoy:
All your travel info in one place – itineraries, boarding passes, booking details, and more.
Real-time notifications – gate changes, flight updates, reminders and helpful prompts.
A safe digital wallet – securely store travel documents, insurance info, passports and vouchers.
Easy sharing – send your itinerary to family or friends so everyone feels in the loop.
Instant access to your Travel Counsellor – message them directly through the app, stress-free.
Offline access – view your itinerary even when you’re abroad with no signal.
It’s travel planning made simple, personal and reassuring, powered by technology, but grounded in the care of someone who truly wants your trip to feel unforgettable for all the right reasons.
We’re proud to be part of the UK’s top-rated travel network, recognised by MoneySavingExpert for the heartfelt support given to customers when travel got tough. It’s something we’re genuinely proud of.
In 2024, our wider travel community passed £1 billion in annual sales, a sign that people still value real expertise, honest advice, and personal service you simply can’t get from a website.
From TTG’s Top Business Travel Agency to multiple Queen’s Awards and British Travel Awards, our network continues to be recognised for doing things the right way, with care, innovation, and a genuine love for helping people explore the world.
At Your Travel Counsellor, we believe travel should leave the world better, not take from it. The places we explore, the communities we meet, and the planet we all share matter deeply to us. That’s why we’re committed to travelling responsibly, supporting meaningful causes, and making thoughtful choices in everything we do. After all, creating wonderful memories shouldn’t come at the cost of the world we’re so lucky to wander.
Understanding our footprint: For years, we’ve been measuring and reviewing the environmental impact of how we work, and we’re continually putting new steps in place to shrink it, from the energy we use to the choices we make behind the scenes.
Seeing the bigger picture: We’re also looking closely at the wider impact of the travel we arrange, working towards clearer goals and more responsible decisions that help protect the destinations you love.
Working with partners who care: Through our collaboration with the Travel Foundation, we’re shaping a dedicated Climate Action Plan and supporting projects that create real, lasting change in destinations around the world.
Supporting global goals: We’re proud to align with several UN Sustainable Development Goals, including wellbeing, sustainable communities, climate action, protecting nature, and building partnerships that make a difference.
Giving back with heart: Our team regularly volunteers with Reuben’s Retreat, a charity close to our hearts, through hands-on support and fundraising challenges. From trekking to Everest Base Camp to completing the Three Peaks Challenge, together we’ve raised tens of thousands of pounds to help families who need it most.
Charity work: Every member of our support team receives paid charity days each year, giving them the space to support causes they care about and give something meaningful back to their communities.
Whether you’re dreaming of a family holiday, a long-overdue escape, or a special adventure with the people you love, your Travel Counsellor is here to make everything feel easy, seamless, and lovingly taken care of.
When you’re ready to start planning, even if it’s just a spark of an idea, get in touch and we’ll help bring your next trip to life, one thoughtful detail at a time.
