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About Your Travel Counsellor

Travel should feel personal long before you leave home.

YTC is built around a simple idea: one trusted person who understands how you want to travel and takes responsibility for the detail.

For business owners, directors and busy professionals, that might mean a carefully considered luxury journey where time is precious and expectations are high. For a company, it may mean executive travel, regular corporate requirements, meetings or a wider group that needs to move seamlessly. The requirement may change. The personal relationship does not.

Luxury & Tailor-Made Executive & Business Corporate, Groups & Incentives
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Donna Gilbert, Independent Travel Counsellor
Donna Gilbert Independent Travel Counsellor
Experience beyond travel

The detail matters because your time matters.

Professional discipline, extensive first-hand travel experience and genuinely personal service brought together in one relationship.

Before building a business in travel, Donna spent 22 years in corporate financial services, including four years as an Operations Director. That background brings an understanding of organisation, accountability, discretion and what it means to deliver for people whose time is valuable.

Travel itself has long been part of her life. Experiences have ranged from backpacking and solo travel to diving, adventure travel and high-end escapes, including four years living in the Seychelles and extensive travel throughout the United States.

The result is not simply knowledge of destinations. It is an appreciation of the things that make travel work: pace, timing, the right property, smooth connections, thoughtful experiences and having somebody who already understands your preferences.

Corporate leadership experience
Extensive first-hand travel
Personal, relationship-led service
Who YTC is for

For people who value their time as much as their travel.

The focus is not volume or off-the-shelf packages. It is understanding the traveller, anticipating what matters and creating the right solution around them.

Primary focus

Personal travel for business owners, directors & executives.

Tailor-made luxury travel for busy people who want something more personal than searching, comparing and coordinating everything themselves. From milestone journeys and exceptional escapes to complex multi-destination itineraries, the value is as much in the time saved and detail managed as it is in where you travel.

Explore Luxury & Tailor-Made Travel Business

Executive & corporate travel.

For individual business travellers and organisations that need flights, accommodation, rail, ground transport or more complex itineraries managed with a dependable point of contact.

Explore Business Travel Groups

Meetings, incentives & group travel.

Bringing people together requires more than a collection of bookings. Travel, accommodation and the wider experience can be coordinated around the purpose of the trip and the people taking part.

Explore Corporate, Group & Incentive Travel
Personal service. Serious capability.

Independent attention, backed by Travel Counsellors.

The relationship stays personal, but it does not operate in isolation. Behind YTC sits the technology, supplier relationships, specialist expertise and support infrastructure of the wider Travel Counsellors organisation.

30+ years Established travel expertise
2,200+ Travel Counsellors globally
24/7 Duty and traveller support
2026 King’s Award for Enterprise in Innovation
Travel Counsellors

Personal travel with a wider world behind it.

For leisure journeys, YTC combines a dedicated personal relationship with the broader reach, supplier network, technology and support of Travel Counsellors. The intention is simple: make complex travel feel effortless while retaining the reassurance of a substantial travel organisation behind the booking.

Tailor-made travel planning
myTC technology and app
Wider supplier relationships
Support when circumstances change
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Travel Counsellors for Business

A genuine business-travel capability.

Corporate clients can draw on a separate business-travel proposition designed around organisations and their travellers. It brings the same personal approach together with travel management infrastructure, technology, reporting and duty-of-care support.

Air, rail, hotels & ground transport
Traveller tracking & 24/7 support
Travel policy & programme support
Reporting and data-led insights
Corporate events & conferences
VIP & concierge services
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How it works

A relationship first. The itinerary follows.

Good travel planning starts with understanding the person, not searching for a product.

1

Understand

It starts with a proper conversation about where you need or want to go, who is travelling, what matters, how you like to travel and what should be avoided.

2

Curate

Options are researched and shaped around the brief rather than simply presenting a catalogue of choices. For business travel, that can also mean balancing traveller preferences with organisational requirements.

3

Coordinate

Flights, accommodation, connections, ground arrangements and the smaller details are brought together so that the journey works as one coherent plan.

4

Remain available

The relationship does not disappear once the booking is confirmed. Support continues before, during and after travel, with the wider Travel Counsellors infrastructure available when circumstances demand it.

A few useful answers

Frequently asked questions

Is YTC only for luxury personal travel?

No. Personal luxury and tailor-made travel is a core focus, particularly for busy business owners, directors and executives, but YTC also manages executive and corporate travel as well as meetings, groups and incentive requirements.

Is business travel handled differently from a holiday booking?

Yes. Corporate requirements can draw on Travel Counsellors for Business, whose capabilities include dedicated business travel management, air and rail, accommodation, ground transport, traveller support, reporting, travel-policy support and wider corporate services.

Will I still deal with one person?

That is central to the proposition. You have a personal point of contact who understands the requirement, while Travel Counsellors provides wider technology, expertise and support behind the scenes.

Do I need to be based in Coventry or Warwickshire?

No. YTC is locally connected in Coventry and Warwickshire but works with clients and businesses throughout the UK.

Start with a conversation

The best travel relationship begins before the first booking.

Whether you are thinking about an exceptional personal journey, looking for somebody to take ownership of your business travel, or arranging travel for a wider group, tell YTC what you have in mind.

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